Author Archives for Louellen Essex

Warning Signs that Your Communication Style is Working Against You

September 4, 2014 3:35 am Published by Leave your thoughts

Every leader has a preferred mode of communication that works well in many situations, while missing the mark in others. Both sending and receiving messages can be inhibited if the communicator is unaware of blind spots that create interference. Use the guidelines below to identify your communication style and be attuned to the warning signs when it’s working against you.…


How to Give Constructive Criticism with 5 Essential Steps

August 21, 2014 3:36 am Published by Leave your thoughts

Sometimes leaders have to be critical in an attempt to improve a situation created by staff, colleagues, or upper level leaders. How the message is delivered can make the difference between a productive conversation and a damaged relationship. Use this template to guide your thinking as you craft what you want to say when constructive criticism is necessary. 1. Describe…


3 Outmoded Leadership Practices You Should Reconsider Now

July 24, 2014 3:38 am Published by Leave your thoughts

It’s easy to cling to old, comfortable ways of leading that no longer make sense, once you pause to reflect. Ongoing research and current best practices teach us that it is time to discard the old and bring in the new. Consider these out-of-date practices and update your approach. 1. Using Old School Language Leaders give confusing, inconsistent messages when…


5 Productive Ways to Deal with Conflict Every Leader Should Know How to Use

July 9, 2014 3:39 am Published by Leave your thoughts

Conflict is inevitable when people work together in an organization. In fact, it’s a good thing because it most often means that those involved care enough about the situation to express their differences or discontent. If mismanaged, however, it can lead to undesirable outcomes. By using the right approach in the right situation, leaders can effectively deal with conflict, increasing…


12 Intriguing Quotes about Leadership

June 19, 2014 3:40 am Published by Leave your thoughts

Quotes give us a new way to think about something. They promote awareness and insight. They inspire. Sometimes they trigger that “aha” moment. Here are some that will cause you to pause, reflecting on what leadership means to you. “If your actions inspire others to dream more, learn more, do more and become more, you are a leader.” – John…


How to Receive and Respond to Critical Feedback

June 5, 2014 3:42 am Published by Leave your thoughts

Being open to what others have to say is one of the marks of a good leader. When the message is critical feedback, how leaders respond can either create on open communication environment or shut down interaction. While it may not always be easy to listen to criticism, it is essential to hone the skill of non-defensive listening and replying.…


Managing Difficult People: Passive-Aggressive Behavior

May 22, 2014 2:15 am Published by Leave your thoughts

Passive-aggressive people, rather than communicate openly about their negative feelings, operate subtlety in mean-spirited, maddening ways. This might include not acknowledging others, taking pot shots in meetings, or spreading rumors. The behavior can escalate to attempts to sabotage leaders or co-workers by deliberately missing deadlines, coming late to meetings, going over the boss’s head to complain, or opposing requests made…


5 Things Guaranteed to Destroy Teamwork

May 8, 2014 2:17 am Published by Leave your thoughts

Every organization emphasizes the need for teamwork. But few really achieve a high performing team environment. Setting the stage for collaboration requires that leaders play close attention to several common traps that, when present in the work environment, make true teamwork nearly impossible to achieve. Team Members Who Don’t Pull Their Weight When studies are done regarding what employees like…